Your personal online account
You can manage your medical policy 24/7
Direct settlement of hospital costs
Direct “cashless” settlement of in-patient claims, where possible
Direct “cashless” settlement of in-patient claims, where possible
Freedom to choose your healthcare provider
You choose your doctor and your medical facility
Your Claims processed within 48 hours
Your Fully completed Claim Forms are processed within 48 hours
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Please follow the below instructions.
For out-patients and dental treatment
You are in Switzerland
You are abroad
In case of planned hospitalisation
Submission of a Treatment Guarantee Form is required all in-patient treatments and out-patient surgery.
Please, refer to the treatment guarantee form for further required benefits.
In case of emergency
In case of claim for private civil liability or household insurance
You will find all detailed information in your “User-friendly guide” to help you managing your claims hassle-free.
Downloads
Claim Form
Treatment Guarantee Form
Insurance Claim Form for Private Liability Cover
Insurance Claim Form for Household and Baggage Cover
